Cybrex Privacy Policy

Effective Date: August 08, 2025

Cybrex (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, interact with our services, or engage with us online.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

1.1 Personal Information You Provide

When you interact with Cybrex, we may collect:

  • Contact Information: Name, email address, phone number.

  • Business Information: Company name, industry, website details.

  • Project Details: Any information you share when requesting proposals, consultations, or support.

  • Account Information (if applicable): Login credentials for client portals or project dashboards.

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • Usage Data: Pages visited, time spent, and referring websites.

  • Device & Browser Data: IP address, operating system, browser type.

  • Cookies & Tracking Technologies: For analytics, personalization, and performance tracking.


2. How We Use Your Information

We use collected data to:

  1. Provide and manage our services.

  2. Respond to inquiries, project requests, or support tickets.

  3. Process transactions and deliver project updates.

  4. Improve website functionality and user experience.

  5. Conduct marketing campaigns (email, retargeting, or social media) with your consent.

  6. Comply with legal, regulatory, or contractual obligations.

3. Cookies & Tracking

Cybrex uses cookies and similar technologies to enhance website performance and personalize user experiences.

  • Types of Cookies: Essential, Analytics, Marketing/Retargeting.

  • Managing Cookies: You can disable cookies in your browser settings, but some features may not function properly.

4. Data Sharing & Disclosure

We do not sell or rent personal information. We only share information with:

  • Service Providers: Hosting, payment processing, analytics, and marketing partners.

  • Legal Authorities: If required by law or to protect our legal rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal and regulatory obligations.

  • Maintain project and service records.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Correct or update inaccurate information.

  • Request Deletion of your personal data.

  • Opt-Out of marketing communications.

To exercise these rights, contact us at info@cybrex.ae

7. Data Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

  • SSL encryption for data transmission.

  • Restricted access to sensitive data.

  • Routine security monitoring of our systems.

8. Third-Party Links & Integrations

Our website may contain links to third-party sites or services. Cybrex is not responsible for their privacy practices. We encourage reviewing the privacy policies of any third-party websites you visit.

9. International Data Transfers

If you access our website from outside the UAE, your data may be transferred and processed in countries with different data protection laws. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

Cybrex may update this Privacy Policy from time to time to reflect changes in technology, regulations, or our practices. Updates will be posted on this page with a revised Effective Date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us:

Cybrex Digital Solutions
Email: info@cybrex.ae
Phone: +971507936003
Website: https://cybrex.ae

 

Cybrex Terms & Conditions

Effective Date: August 06, 2025

Welcome to Cybrex Digital Solutions (“Cybrex,” “we,” “our,” or “us”). By accessing or using our website, services, or digital products, you agree to the following Terms & Conditions (“Terms”). Please read these Terms carefully before using our services.

1. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you:

  • Have read, understood, and agree to these Terms.

  • Are at least 18 years old or have the legal capacity to enter into this agreement.

  • Agree to comply with all applicable laws and regulations.

If you do not agree to these Terms, please do not use our website or services.

2. Services Offered

Cybrex provides services including but not limited to:

  1. Web Design & Development

  2. Digital Marketing & Advertising Campaigns

  3. Social Media Management & Ads

  4. SEO & Local Lead Generation

  5. Branding & Logo Design

  6. Custom Web/Mobile Applications

  7. Content Management for CMS & E-commerce

All services are provided as per project proposals, service agreements, or packages mutually agreed upon with the client.

3. Use of Our Website

By using the Cybrex website, you agree to:

  • Use the site for lawful purposes only.

  • Not engage in any activity that could damage, disable, or interfere with our website or services.

  • Not attempt to access data or systems without authorization.

We reserve the right to restrict or terminate access to users who violate these Terms.

4. Client Responsibilities

When engaging Cybrex services, you agree to:

  • Provide accurate and complete project information.

  • Respond to requests for materials, content, and approvals in a timely manner.

  • Ensure you have the legal right to share any content or assets provided for use in your projects.

5. Intellectual Property

  • All content, branding, and materials on the Cybrex website (including text, graphics, logos, and designs) are the property of Cybrex and protected by copyright and trademark laws.

  • Client-specific deliverables (logos, websites, campaigns) remain the intellectual property of Cybrex until full payment is received.

  • You may not reproduce, distribute, or exploit any part of our website or materials without written consent.

6. Payments & Refunds

  • Payments must be made according to the agreed proposal or invoice schedule.

  • Work may be paused or terminated for non-payment.

  • Refund Policy: Due to the custom nature of our services, payments are generally non-refundable once work has commenced, except where explicitly stated in the project agreement.

7. Limitation of Liability

Cybrex is not liable for:

  • Indirect, incidental, or consequential damages arising from the use of our services.

  • Business losses resulting from third-party actions (e.g., platform outages, social media bans, algorithm changes).

  • Errors caused by client-supplied content or missed deadlines due to client delays.

Our total liability will not exceed the total fees paid by the client for the affected project.

8. Third-Party Tools & Services

We may integrate third-party tools, plugins, or platforms (such as hosting providers, Google, Facebook, or analytics tools). Cybrex is not responsible for issues arising from third-party policies, outages, or service changes.

9. Termination of Services

Cybrex reserves the right to:

  • Suspend or terminate services for non-compliance with these Terms.

  • Withhold deliverables if payments are outstanding.

  • Decline future work with clients who repeatedly breach agreements.

Clients may terminate projects per the terms in their signed proposal or agreement.

10. Changes to Terms

We may update these Terms from time to time. Changes will take effect immediately upon posting on our website with a revised Effective Date. Continued use of our website or services constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts in Abu Dhabi, UAE.

12. Contact Us

For any questions about these Terms, contact us:

Cybrex Digital Solutions
Email: info@cybrex.ae
Phone: +971507936003
Website: https://cybrex.ae

Effective Date: August 06, 2025

Cybrex Digital Solutions (“Cybrex,” “we,” “our,” or “us”) uses cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and deliver personalized content and ads. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function efficiently, improve user experience, and provide analytical insights.

Cookies can be:

  • Session Cookies: Temporary cookies that expire once you close your browser.

  • Persistent Cookies: Stored on your device until they expire or are deleted.

  • First-Party Cookies: Set by our website.

  • Third-Party Cookies: Set by third-party services integrated into our website (e.g., analytics, social media, ads).

2. How Cybrex Uses Cookies

We use cookies for the following purposes:

  1. Essential Cookies

    • Required for website functionality and security.

    • Example: Keeping you logged into the client portal (if applicable).

  2. Analytics & Performance Cookies

    • Help us understand how visitors use our website.

    • Example: Google Analytics, which tracks pages visited and user interactions.

  3. Functional Cookies

    • Enhance website functionality and remember your preferences.

    • Example: Remembering your language or form inputs.

  4. Advertising & Retargeting Cookies

    • Deliver targeted ads or track performance of marketing campaigns.

    • Example: Facebook Pixel or Google Ads remarketing.

3. Third-Party Cookies

Cybrex may use third-party services that place cookies on your device, including:

  • Google Analytics (website performance tracking)

  • Facebook Pixel (ads and remarketing)

  • LinkedIn Insights Tag (B2B advertising campaigns)

These third parties have their own privacy and cookie policies.

4. Managing Your Cookie Preferences

You can manage or disable cookies in several ways:

  • Browser Settings: Most browsers allow you to block or delete cookies.

  • Cookie Banner/Consent Tool: You can choose which cookies to allow when visiting our website.

  • Third-Party Opt-Out:

Note: Disabling some cookies may affect website functionality or your experience.

5. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or regulations. Updates will be posted on this page with a revised Effective Date.

6. Contact Us

If you have questions about this Cookie Policy or how we use cookies, contact us:

Cybrex Digital Solutions
Email: info@cybrex.ae
Phone: +971507936003
Website: https://cybrex.ae